Returns are required to follow the Return Merchandise Authorization # (RMA) Policy for accurate processing and tracking. RMA #’s are to be clearly marked on the outside of the box. Returns can only be initiated by calling customer service. Please call 855-723-2582 for further assistance. Upon setting up your RMA #, an email with return instructions will be sent to you. All merchandise without an RMA number will be returned to the sender upon receipt and may delay the return process.
The customer is responsible for paying the shipping costs to return or exchange all merchandise. iReliev does not provide return shipping labels.
For the protection of our customers and employees. Hygiene products such as electrode pads, conductive gel, wipes, lead wires and other disposables may not be returned nor given refund/credit.
All non hygiene disposable merchandise must be received in re-saleable, unopened and unblemished condition to receive full refund. Acceptable merchandise must be in original factory condition and include all original packaging materials, inserts, and manuals. Opened, used, and blemished merchandise or packaging may receive Credit/Refund minus 25% restocking fee of the total sale price, less shipping and or international duties and customs fees. Please do not return opened hygiene product including electrode pads, conductive gel, wipes, lead wires and other disposables.
Refund Applied: Your credit will be refunded to your original payment method. We can only credit towards the original payment method and cannot credit to an alternative payment method. Credit/refund will be applied within 3-5 business days after we have received the returned product with authorized RMA #. Credit Card refunds take up to 7-10 business days to post.
Warranty Replacement: We offer warranty replacements of any defective and/or non-operational item purchased within the one year warranty period.
iReliev.com reserves the right to refund the eligible merchandise at their discretion.
GoFit Combat Rope takes your workout to an ultimate level of strength and endurance training. This durable polyester/polypropylene rope uses natural functional movements to ensure great core conditioning and provide a super cardio conditioning workout without the stress of joint impact. This challenging workout will increase your aerobic and anaerobic capacity and functional core strength. Grip color may vary (red or black)
How Often should I Check my Exercise Equipment? The GoFit Combat Rope should be checked thoroughly before each and every use to assure handles are not loose. Using damaged items could lead to severe injury to the user or people and objects around the user. If handle damage is present, immediately discontinue use of the item and contact GoFit Customer Service for assistance.
If my Combat Rope is fraying, is it defective? The rope may fray depending on the surface you are utilizing it on. You are basically taking a heavy object and beating it on the floor or ground, so some level of fraying may occur. This does not mean it is defective. The length and bulk of the rope are what provide the resistance for the workout. Fraying will not affect this function.
Is training available? If you purchased this item new, a training manual should have been included. If it was not, please contact GoFit Customer Service for a digital copy. Also, check the Videos tab to see a short Combat Rope video and directions to our GoFit YouTube Channel for more product videos.
GOFIT PRODUCT WARRANTY This Limited Warranty applies to physical goods purchased from GoFit, LLC.
The Limited Warranty covers any defects in material or workmanship under normal and expected personal use during the warranty period. All GoFit products are warranted for 90 days from purchase.
The Limited Warranty does not cover any problem that has arisen from: • Use outside of a home environment or personal use. • Damage from use of the product in a manner not directed. • Damage from neglect or abuse • Damage in shipping (unless shipped direct from GoFit Store) • Any and all other situations that were not related to defect in manufacture.
To obtain warranty service, original owner of the product must contact GoFit Customer Service directly, for review of the problem and resolution appropriate to each customers’ issue.
I love this mini TENS unit. It's amazing!!! Who would even think that a small device could help so much. I love that it is wireless so I can just pop it on anytime and go about my day. It's pretty strong. I wasn't really expecting that. It really does the job!! Thanks for helping with my pain!!
I don't know what I would do without PainIQ+ now. I get occassional knee pain after rigourous workout or running. I apply treatment at night for 20-30 minutes and pain literally melts away.
