Returns are required to follow the Return Merchandise Authorization # (RMA) Policy for accurate processing and tracking. RMA #’s are to be clearly marked on the outside of the box. Returns can only be initiated by calling customer service. Please call 855-723-2582 for further assistance. Upon setting up your RMA #, an email with return instructions will be sent to you. All merchandise without an RMA number will be returned to the sender upon receipt and may delay the return process.
The customer is responsible for paying the shipping costs to return or exchange all merchandise. iReliev does not provide return shipping labels.
For the protection of our customers and employees. Hygiene products such as electrode pads, conductive gel, wipes, lead wires and other disposables may not be returned nor given refund/credit.
All non hygiene disposable merchandise must be received in re-saleable, unopened and unblemished condition to receive full refund. Acceptable merchandise must be in original factory condition and include all original packaging materials, inserts, and manuals. Opened, used, and blemished merchandise or packaging may receive Credit/Refund minus 25% restocking fee of the total sale price, less shipping and or international duties and customs fees. Please do not return opened hygiene product including electrode pads, conductive gel, wipes, lead wires and other disposables.
Refund Applied: Your credit will be refunded to your original payment method. We can only credit towards the original payment method and cannot credit to an alternative payment method. Credit/refund will be applied within 3-5 business days after we have received the returned product with authorized RMA #. Credit Card refunds take up to 7-10 business days to post.
Warranty Replacement: We offer warranty replacements of any defective and/or non-operational item purchased within the one year warranty period.
iReliev.com reserves the right to refund the eligible merchandise at their discretion.
The GoFit UltraFin Core—engineered to allow deeper pressure with greater stability for muscle massage and stretching. This unique inner support structure, along with our already-effective foam patterns, breaks down and releases the body’s ailments and stresses. Unlike other traditional “hollow” foam rollers, the UltraFin Core withstands the most intense therapy sessions in the industry, helping your body to improve blood circulation throughout your skin, fascia, muscles, and even tendons and ligaments.
UltraFin Core prevents flexing and breaking of the inner core.
Core Diameter is ≈5.5"
Holds up to 50% more weight than traditional “hollow” foam rollers.
Firmer, denser rolling for faster breakdown of fascia and lactic acid.
The same popular exterior patterns, allowing blood to quickly flood the muscle through the foam channels and speed up recovery.
Training Manual - effective exercises for all types of deep tissue muscle recovery and unique strength-training moves.
FAQ
Product Codes: GF-EFR13-BLK
How Often should I Check my Exercise Equipment? GoFit equipment should always be checked thoroughly before each and every use to assure there are no nicks, tears, holes or other damage to the item. Using damaged items could lead to severe injury. If any sign of damage or wear is present, immediately discontinue use of the item and contact GoFit Customer Service for assistance.
MAINTENANCE AND CARE • Clean the Massage Roller with mild soap and warm water. DO NOT use abrasive or chemical cleaners. DO NOT immerse Massage Roller into water. • Keep the Massage Roller out of direct sunlight. The Massage Roller should not be placed anywhere where it would be exposed to extreme high or low temperatures, heat sources or open flame.
GOFIT PRODUCT WARRANTY This Limited Warranty applies to physical goods purchased from GoFit, LLC. The Limited Warranty covers any defects in material or workmanship under normal and expected personal use during the warranty period. All GoFit products are warranted for 90 days from purchase.
The Limited Warranty does not cover any problem that has arisen from: • Use outside of a home environment or personal use. • Damage from use of the product in a manner not directed. • Damage from neglect or abuse • Damage in shipping (unless shipped direct from GoFit Store) • Any and all other situations that were not related to defect in manufacture.
To obtain warranty service, original owner of the product must contact GoFit Customer Service directly, for review of the problem and resolution appropriate to each customers’ issue.
Well worth the money, it's amazing how just a 15 min. massage melt's the stress away. I purchased 2 more for a couple of friends of mine, they too can't believe how effective this unit is!
I've been an iReliev user for years. The mini TENS unit is a wonderful pain reliever and also great for travel. This year I took one of the older white units to South Africa with me. While visiting a friend, she told me her wrist had been broken by a farm animal a few months previously. The injury had mostly healed, but she was still experiencing pain and swelling. I loaned her my mini TENS unit since I had a package of new electrode pads. The mini TENS relieved her pain rapidly, so I left the unit in South Africa for her.
When I came home I purchased a new Mini TENS unit for myself along with some more electrode pads.
Will be purchasing again.
Happy Customer
I suffer from horrific sciatic pain. This Tens unit is by far the best I’ve purchased! It’s wireless, I bought the extra pods so I have them changed at all times. There are days where getting out of bed is just horrific, but with this, it’s as good as going to the Chiropractor and having it done there… except I can drive, walk, run my errands, go to work while wearing it! It’s worth every penny! So happy !